Help Center
Help Center
Updated Crypto Withdrawal Rules under MASAK Regulations
Cointr
2025-07-21 14:42
Dear CoinTR Users,
Following the General Communiqué published by the Ministry of Treasury and Finance on June 28, 2025, new regulations concerning crypto asset transfers have come into effect.
As CoinTR, we have updated our systems to fully comply with the relevant legal framework.
We understand you may have questions like “Why was this regulation introduced?” or “Why is my transaction on hold?”, don’t worry, we’ve got you covered.
Our goal is to ensure your security at the highest level while fulfilling all legal obligations completely.
Withdrawal Waiting Period
According to the new regulation:
-
If this is your first withdrawal, you must wait 72 hours before submitting your request.
-
If you have made previous withdrawals, a minimum 48-hour waiting period will be applied to each new request.
Example: You buy crypto with TL → you cannot withdraw your crypto immediately. You must wait
48 hours. If it’s your
first-ever withdrawal, the wait time will be
72 hours.
This procedure ensures greater
transparency and
security in all operations.
Mandatory Description for Transfers
When making a crypto withdrawal, you will now be required to write a
description of at least 20 characters.
This requirement makes your transaction clearer and helps us approve the process more efficiently.
Limits on Stable Crypto Assets
According to the new regulation, the following withdrawal limits apply to stablecoins and similar assets:
-
Daily limit: 3,000 USD
-
Monthly limit: 50,000 USD
With
additional security verification, these limits can be
doubled.
Some Users Are Exempt from These Limits
At CoinTR, these limits
do not apply to certain user profiles. Who are they?
-Liquidity providers
-Market makers
-Users engaged in arbitrage
These users’ identities and fund sources are regularly audited by CoinTR. Similarly, transfers made to/from CoinTR’s
custody partners are also
exempt from these limits. Those customers can handle the files to
customer service.
Always by Your Side
We’d also like to highlight the positive side of the compliance process: these steps are being taken to protect everyone’s assets and to create a safer environment.
We’re not just asking you to adapt, we’re growing and evolving together on this new journey of compliance.
As CoinTR, we are here to ensure this process is managed in the
clearest and smoothest way possible for you.
If you have any questions, feel free to reach out to us anytime. Our support team is always just a message away.
We remain committed to serving you with our
transparent, secure, and user-focused approach.
CoinTR,
Trusted
Point of Crypto
