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Help Center

How To Upgrade Status

How Can You Upgrade Your Status?

On the web:
  1. https://www.cointr.com/en/asset/withdraw Click on the crypto withdrawal section on the website.
  2. Click the Upgrade button located at the bottom right.

3. Select any categories you find suitable and provide the requested information. All submissions will be reviewed by our compliance team in accordance with Travel Rule requirements. You will receive feedback as quickly as possible. Our process is designed to be fast and ensure minimal delays.

 

On the app:
  1. Go to the Assets section and click the icon on the right.

2. Click on Crypto Withdraw

 

3. Select the type of cryptocurrency you want to withdraw.

4. Click the Upgrade button in the section located at the very bottom.

5. Select any of the categories you think suit you and provide the required information. All submissions will be reviewed by our compliance team, in line with Travel Rule requirements. You will receive feedback as quickly as possible. Our process is designed for efficiency and minimal delay.

 
 

Required Documents

  1. Arbitrage User

Required Documents:
  • Source of funds documents
  • Bank statements (transaction records) related to arbitrage transactions
  • Trading volume screenshots or historical arbitrage transaction records from 2 other exchanges

2. Market Maker

Required Documents:
  • Source of funds documents
Optional:
  • Additional supporting document upload (optional, not mandatory)

3. Liquidity Provider

Required Documents:
  • Source of funds documents
  • Bank statements proving operational fund consistency
Optional:
  • Additional supporting document upload (optional, not mandatory)
Legal Notice
The information, comments, and evaluations contained in this content do not constitute investment advice. This content is not intended to be prescriptive in any way and is intended to provide general information. It does not constitute investment advice. CoinTR cannot be held responsible for any transactions made based on this information or any losses that may arise.