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Help Center

How To Upgrade Status

How Can You Upgrade Your Status?

On the web:
  1. https://www.cointr.com/en/asset/withdraw Click on the crypto withdrawal section on the website.
  2. Click the Upgrade button located at the bottom right.

3. Select any of the categories you think suit you and provide the required information. Your new status will be ready instantly.

On the app:
  1. Go to the Assets section and click the icon on the right.

2. Click on Crypto Withdraw

 

3. Select the type of cryptocurrency you want to withdraw.

4. Click the Upgrade button in the section located at the very bottom.

5. Select any of the categories you think suit you and provide the required information. Your new status will be ready instantly.

 
 

Required Documents

  1. Arbitrage User

Required Documents:
  • Source of funds documents
  • Bank statements (transaction records) related to arbitrage transactions
  • Trading volume screenshots or historical arbitrage transaction records from 2 other exchanges

2. Market Maker

Required Documents:
  • Source of funds documents
Optional:
  • Additional supporting document upload (optional, not mandatory)

3. Liquidity Provider

Required Documents:
  • Source of funds documents
  • Bank statements proving operational fund consistency
Optional:
  • Additional supporting document upload (optional, not mandatory)