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Crypto Deposit Guide Under the Travel Rule

Under Travel Rule regulations, cryptocurrency deposits made to CoinTR will no longer be automatically credited to your account. To ensure the assets become available for use, certain information must be provided after the transfer is initiated. You can complete the process easily by following the steps below.
 

Step 1: Initiate Your Crypto Deposit

Start your crypto deposit as usual:
  • Go to the “ Deposit ” section on the CoinTR app or website.
  • Select the cryptocurrency you want to deposit from the Crypto Deposit screen.
  • Copy your unique wallet address or scan the QR code to start the transfer.
At this stage, your assets will not be automatically credited to your account.
 

Step 2: Go to the Assets Page

Once your transfer is confirmed on the blockchain, it reaches the CoinTR system, but it is not yet available for use.
  • Go to the Assets section.
  • Your transferred funds will appear under the relevant asset as “Locked.”
  • Click “View Details” at the top of the page.
  • You will see a list of temporarily locked assets. Click “Unlock” for the relevant transaction.
 

Step 3: Enter the Required Information

After selecting Unlock, you will be asked to provide sender information related to the crypto transfer. These details are mandatory under regulatory requirements and the Travel Rule. Providing accurate and complete information ensures timely processing. Missing or incorrect details may delay the release of your assets.
 

Step 4: Confirm and Complete

After entering the required information, review and confirm the form. Once the information is verified, your assets will be credited to your account and become available for use.
 

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Legal Notice
The information, comments, and evaluations contained in this content do not constitute investment advice. This content is not intended to be prescriptive in any way and is intended to provide general information. It does not constitute investment advice. CoinTR cannot be held responsible for any transactions made based on this information or any losses that may arise.